The Moorbrook has informed customers that a complaint has been made to the Preston City Council regarding Covid-19 safety.

In a statement released at lunchtime yesterday (Monday 19 April), a spokesperson for the popular pub said: “We have some bad news. Unfortunately someone has made complaint to the council deeming our beer garden as not open enough to comply with the outdoor eating and drinking rules.

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“I have asked the council to contact me immediately to come down and discuss our options but this will almost certainly mean a hugely reduced outdoor capacity which in turn may mean closure until next steps of restrictions are lifted.

“I am hoping to confirm further details later today and will keep everyone informed of any outcomes. I am so sad after having such a lovely week of seeing all your smiling faces.”

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A second statement was released a few hours later.

It said: “In light of today’s contact from then council, we are going to stay closed today.

“We are going to spend the day looking closely at our options about operating within the guidelines.

“We are confident that we will still be able to open in some capacity, but want to make sure this is approved first.”

The owners apologised to any punters who they let down due to the unforeseen closure.

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Locals rushed to the pub’s defence.

Alison Fisher-Godwin said: “I’m guessing it’s also a whole lot more ventilated than the average classroom where we don’t seem to mind putting 30 kids together.”

Sarah Pearce said: “You can only do what you can do. I’m sure folks will understand. What a bummer though…”

This morning (Tuesday 20 April) the pub shared another important update, which said: “Firstly, big thanks to Preston City Council environmental health team for their prompt attendance this morning to sort out our complaint issue.

“Unfortunately for the meantime until further lifting of restrictions we will be unable to use the space pictured below.

“However with a few minor adjustments we have okayed the rest of our outdoor space so still have enough capacity to seat a number of customers.

“Unfortunately this will also mean that we will be introducing time slots especially at weekends.

“We will also unfortunately have to cancel some of our bookings and issue time slots on Friday and Saturday this week.

“If you have a booking with us on Friday or Saturday please get in touch to re confirm your booking unless we get to you first.

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“Really sorry for any inconvenience that this will cause for people. Its been a tough blow but hopefully in four weeks time things will take a step closer to an easier situation.”

Read more: Winckley Street pubs and bars first weekend back as restrictions eased

Blog Preston contacted Preston City Council to see how they were supporting The Moorbrook after the complaint.

Ally Brown, Director of Communities and Environment at Preston City Council, said: “We are working closely with businesses including the hospitality sector to make sure that they understand the latest restrictions and what they mean for their business.

“As Covid restrictions begin to lift and more businesses open it is important that restrictions are followed so that the public can enjoy their favourite places in a safe way. We’re grateful to all the businesses who have worked with us to make their premises safe and compliant.

“If members of the public have any concerns about a premises they can raise their concerns via our website. Similarly if businesses are unsure of what they need to do our team will be happy to help.”

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What do you think of The Moorbrook having to close part of its outdoor space? Have you visited since the pub reopened on 12 April? Let us know in the comments.