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Much Hoole care home lands ‘highest accolade’ after first inspection

Posted on - 10th December, 2021 - 7:00am | Author - | Posted in - Business, Health, Penwortham, Preston News, South Ribble News
A staff member talks to a resident at Ribble Court Care Home

A new luxury care home in Much Hoole has received praise for its ‘kind and caring’ staff following a recent inspection.

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Ribble Court Care Home received a ‘Good’ rating in its first official inspection. It is the highest award a new care home can receive.

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The 53-bedroom home on Liverpool Old Road in Much Hoole, near Preston, opened last year. It provides a mix of luxury residential care and specialist/complex nursing care.

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Ribble Court Care Home

Home Manager Samantha Smith said: “We are thrilled that the CQC has awarded Ribble Court Care Home the highest inspection rating for a new home.

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“Since we opened our beautiful home in June last year, we have become an important part of the local community, and it is very rewarding to see all the hard work and dedication of our team recognised in this way.

“I am really proud of our fantastic staff, who work hard every day to deliver exceptional care.”

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Jen Roberts – Nominated Individual for Ribble Court Care Home

The Care Quality Commission (CQC) carried out the inspection unannounced on 29 October and looked at five categories, including safety, effectiveness, care responsiveness and leadership. Inspectors awarded a Good to every category.

In the report, staff were praised for being ‘kind and caring’ and treating residents with ‘dignity and respect’. The care was described as ‘high-quality care’ from ‘a consistent team of staff who know residents well’.

People’s safety was ‘at the centre of care delivery’, staff were employed ‘subject to robust recruitment processes’, and people’s needs were ‘thoroughly assessed before admission to the home’. ‘It is regularly reviewed to ensure people receive the support they require’.

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The report noted that residents are supported to have ‘maximum choice and control of their lives, and staff support them in the least restrictive way possible and their best interests’.

The home received praise for its Covid and infection prevention training and procedures. They said robust systems are in place for regular testing for people using the service, staff and visitors. All staff have complied with the NHS vaccination programme.

During their visit, the two CQC inspectors observed staff interaction with people and spoke to four members of care staff, eight residents living in the home and telephoned nine of their relatives.

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They also reviewed records and sought feedback from the local authority and professionals who work with the home.

Jen Roberts, Nominated Individual for Ribble Court Care Home, said: “We are delighted to be providing people in Much Hoole with a range of greatly needed and complex nursing services.” 

Ribble Court Care Home is the sixth home in the Sandstone Care portfolio. Other homes include Longridge Hall and Fleetwood Hall, Lancashire, St Helens Hall in Merseyside, The Oaks in Newtown, Wales and Oak Springs in Liverpool.

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