Half of calls to some Preston City Council services are now answered by a computer system. Preston City Council has been introducing the Inform360 system, costing £27,000, in an effort […]
8 years ago Preston City Council launch automatic response to enquiry callsPreston City Council is launching an automatic answering service which will see calls answered immediately. Inform 360 is an interactive voice response system meaning a computer will respond to callers through […]
9 years ago Most Discussed