Preston City Council has apologised to council tax payers after payments were taken 24-hours early.

Direct debit payers have been contacting the Town Hall after payments went out during Monday (30 September) rather than 1 October as due.

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A spokesperson from the city council said: “Due to an error, the 1 October council tax instalment has been taken one day earlier. Unfortunately, payment cannot be recalled but customers can do the following to avoid charges that may incur:

“Contact your bank today and tell them that the amount deducted today was not due today and the amount will be refunded immediately without charge.

“If you do not notice that the money has left your account until days later then you will need to submit a direct debit indemnity claim with the bank and you will receive your money back within 24 hours.

“We apologise for any inconvenience this has caused.”

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