Preston homecare provider invests thousands for training at new city centre branch

Homecare assistant Zohreh Madani (left) and homecare assistant Kirsten Capstick demonstrating the hoist in the new Care Training Academy at Preston

A Preston-based homecare provider has invested thousands of pounds in training at its new branch in the city.

Westmorland Homecare’s new branch opened in December last year, providing care to enable vulnerable people to live independently in their own homes.

They have now opened a special care training academy at its premises on Chapel Street in the city centre.

The new academy includes a room which simulates a client’s bedroom with a rise and recline chair, a hoist with slings and a walking frame.

The aim is for one trainee homecare assistant to act as a client while the trainer can teach others how to transfer a client in and out of a wheelchair, washing and dressing techniques and moving and handling.

Russell Crossley, director of Westmorland Homecare said: ”The aim was to create a simulation room that was no bigger than an average client’s bedroom so our new staff gain a realistic insight into the work they will be doing and the potential challenges they might face.

“All trainee homecare assistants go up on the hoist themselves so they can gain understanding into what it feels like for a client to use such equipment. This helps them to empathise with the clients who they then visit.”

Training and recruitment coordinator Lisa Fisher (standing) with homecare assistants in the new Care Training Academy at Preston

All trainee staff take part in a two-week training programme at the new Care Training Academy run by the branch’s coordinator for training and recruitment, Lisa Fisher.

They learn basic skills, such as helping a client to eat, cleaning dentures and dealing with catheters and pads as well as being able to shadow an experienced member of staff on home visits. Once the training is complete, the new staff receive The Care Certificate.

Mr Crossley added: “Social care is an extremely rewarding career but staff need to feel supported in their role within the community.

“Through our bespoke training programme, we aim to prepare new staff as much as possible for what goes on in a care environment, rather than teaching them by showing them online videos.

“The ethos of Westmorland Homecare is to provide the best possible care and to look after our staff. Our training means that when homecare assistants go out to see clients they feel confident and comfortable and are properly equipped to deliver care to the highest-possible standards.”

With the client base growing since the branch was launched, the business is looking to recruit between 30 and 50 extra members of staff this year.

The company’s Preston branch covers Preston, Fulwood, Penwortham, Kirkham, Bamber Bridge, Walton-le-Dale, Longton, North Leyland, Ribbleton, Lea and Longridge.

For more information, you can ring 01772 971427 or email preston@westmorlandhomecare.co.uk.

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