The new system will make paying for a bus fare quicker and easier for everyone.
People using the bus will simply have to tap on with their contactless card at the start of their journey, and then tap off when they reach their destination.
There will be no need to say where you are going, which means people are free to get off the bus at any point and only be charged for the distance they have travelled.
Any journeys made will be charged to the bank card at the end of the day and the cost is capped at the at the cost of a Preston Bus Day ticket. Children tickets will still need to be purchased from the driver or on the Preston bus app.
How Tap&Go works:
When you board the bus, Tap your payment card/device onto the ticket machine card reader at the front of the bus.
The machine will Beep to let you know the card has been accepted (if your card is rejected for any reason a Buzzer will sound)
A ticket will not be issued, simply go and take your seat.
When you leave the bus, remember to Tap Off on the reader next to the door. The screen on the Tap Off reader will say ‘Card Accepted’ and the drivers ETM will beep to let them know you have tapped off
Do this each time you travel with us and we will calculate the correct fare for the journeys you have made.
Always remember to Tap Off, when you exit the bus, as the system uses your Tap On & Tap Off to calculate the correct fare. If you do not Tap Off on a service, you will be charged the full route rate, regardless of your alighting point
Remember to always Tap on and Tap off with the same payment card/device to ensure you are charged correctly. If you use a different payment card/device you will be charged more.