They’ve provided a listening ear to the city for two decades.

Cedar House is nestled in Mount Street off Winckley Square and Fishergate.

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It’s a quiet retreat from the hustle and bustle of city life and provides up to 170 counselling appointments each week.

More than 60 volunteer counsellors saw 491 people from Preston and the surrounding areas during September this year.

During Monday 12 November Cedar House opened for an open day and had Hazel Sewell MBE give a talk about the history and development of the service.

Read more: Progress report on St Joseph’s Orphanage redevelopment

The service began with a focus on pregnancy-related crises and has grown since.

Mayor of Preston councillor Trevor Hart cut a 20th birthday cake for the service.

Volunteer Charlotte Hubback said: “It was a really fantastic day.

“Everyone here works so hard and it was great to take the time to celebrate and eat delicious cake.

“Here’s to the next 20 years!”.

If you need to speak to someone about an issue affecting your life, Cedar House might be able to help and you can see more information on their website.