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Morrisons launch ‘quieter hour’ at Preston Docks store

Posted on - 18th July, 2018 - 4:00pm | Author - | Posted in - Ashton-on-Ribble, Business, Charities, Preston News, Riversway
Morrisons at the Docks Pic: Tony Worrall
Morrisons at the Docks Pic: Tony Worrall

Morrisons is introducing a ‘quiet hour’ for customers who need a calmer shopping experience.

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With the support of the National Autistic Society the Mariners Way store on the Docks is setting out to help people with autism or who have autistic children have a quieter time in stores.

The Quieter Hour sees lights dimmed, music and radio turned off, a lack of tannoy announcements, checkout bleeps and other electrical kit turned down and posters put up to say Saturdays from 9am-10am will be quiet hour.

Claire Senko at Morrisons Preston said: “Our initial trials showed there is a need for a quieter shopping experience. We hope that these changes make a real difference for some of our customers at our store.”

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Daniel Cadey from the National Autistic Society said: “Around 700,000 people are on the autism spectrum in the UK. This means they see, hear and feel the world differently to other people, often in a more intense way. Morrisons ‘Quieter Hour’ is a step in the right direction for autistic people who find supermarket shopping a real struggle.”

The quieter hours will begin from Saturday (21 July) and will also be introduced at the Blackpool Road Morrisons store.

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