Ribby Hall Village’s SPA Hotel receives highest ever AA rating

Posted on - 12th May, 2018 - 12:00pm | Author - | Posted in - Business
Ribby Hall Spa Hotel
Ribby Hall Spa Hotel

Ribby Hall Village‘s SPA Hotel has been awarded its highest ever AA rating.

After winning its best ever four Star Silver status from the AA, it is now the only hotel in Lancashire to hold this grading.

It also achieved a Merit Score of an impressive 84 per cent, with the national average being 79%.

Merit scores enable customers to compare quality between hotels that share the same star rating, with a score of 85 per cent achieving the five star category.

4000 hotels are assessed each year by the AA across Britain and Ireland, in which inspectors scrutinise 58 aspects of each hotel’s operation including six critical areas of cleanliness, hospitality, service, bedrooms, bathrooms and food.

Read more: High end apartments and restaurant plan for Winckley Square

In the final report for The SPA Hotel, all areas scored consistently well, with the highest achieving areas being bedrooms, bathrooms, public areas, food and restaurant.

Every standard of service requirement was met with some areas exceeding expectations, including bathroom quality, breakfast, air conditioning and wine service.

AA Inspector Euan Davidson confirmed that the restaurants should maintain their Two AA Rosette status.

Owners at The SPA Hotel recently invested in a £500,000 refurbishment, improving its facilities including the outdoor Zen Garden, adding a Wellness Suite for holistic and specialist therapies, and upgrading changing facilities.

Read more: New name for hotel in the Old Post Office

SPA Hotel Manager, Andrew Scott, says: “We are thrilled with this rating, particularly the Merit Score of 84 per cent which demonstrates just how deserved our four stars are.

“We have a superb team here at The SPA Hotel – each and every one of them is committed to providing the best possible experience for our guests, and we are delighted that this has been recognised by the AA.”

The SPA Hotel has also consistently held five-bubble status from the Good Spa Guide since it opened in 2011.

In 2017, it won the Good Spa Guide award for Best Customer Service in the UK, was runner up in the Customer’s Choice category of the AA Hospitality Awards and was awarded a Trip Advisor Certificate of Excellence.

Have you visited The Spa Hotel at Ribby Hall Village? What did you think? Let us know in the comments below

Preston in pictures Green with a chance of gingerHarris OrphanageLittle Sisters Of The PoorLittle Sisters Of The PoorChurch - Church of St Mary, Penwortham 240323 [Lych Gate]Church - Church of St Mary, Penwortham 240323 [Cross]Church - Church of St Mary, Penwortham 240323 [rear]Street Furniture - Grid [Stanton & Staveley] 240323 Penwortham View more
Subscribe to the newsletter

Sign up below to receive Blog Preston's email newsletter. It wings its way into inboxes every Sunday and Wednesday rounding up our top stories and more.

News by location

Find news by location, select an area of your choice to be kept up to date with the latest goings on.

The Preston Guide

Discover local businesses and services near you.


Find news by category, select an category of your choice to be kept up to date with the latest goings on.

Blog Preston email updates

Receive our digest of the biggest and best stories every Sunday to your email inbox

We respect your privacy and you can unsubscribe at any time from our emails