The Foxton Centre is taking stock after the harsh winter saw up to 28 homeless people sleeping on their floor.
The centre – which works to support Prestonâs most marginalised communities – was open around the clock for 10 consecutive days during the recent bad spell of weather.
Jeff Marsh, chief executive officer at The Foxton Centre, said, âOur limit for the emergency Winter Watch overnight service is 20 people, but we just canât turn away those who need us.
âBeing open almost 24/7 takes its toll on our staff. Now weâre out of the worst of it weâll be carrying out some analysis to determine what we can cope with.
âWeâll be talking with Preston City Council and other partners to help prepare for next winter.â
Tragically, in March, one of the Foxtonâs service users collapsed in Preston city centre and later died in hospital. The man, who was in his 60s, has still yet to be formally identified. He had spent the two previous nights at the Foxton after becoming homeless earlier in the week.
Jeff said, âHe was a vulnerable person who was known to various agencies. We are pressing for his case to be looked at in detail to find out if the system failed him.
âWeâre also looking at what we can learn from services like Crisis, who employ nurse practitioners to carry out health assessments on service users.â
Read more:Â Man dies in hospital after collapsing in Preston Flag Market
One positive to come from this difficult period has been the involvement of volunteer service users, who have used their âlived experienceâ to help others still going through a hard time.
Jeff said, âItâs the first time weâve needed volunteers for Winter Watch, and some of them were users from our Housing First service.
“These people often feel like they have let their families down and that theyâre not worth anything. But if you give them responsibility they start to get a sense of contributing.
âThey got a lot out of helping, and we really want to build on this in other areas.â
Read more: How you can help people in Preston going through benefit assessment
Have you had any involvement with The Foxton Centre over winter? Let us know in the comments below.