How you can help people in Preston going through benefit assessments

Posted on - 30th March, 2018 - 12:00pm | Author - | Posted in - Charities, Preston News
The ICAAN team is looking for new volunteers
The ICAAN team is looking for new volunteers

A Preston charity is seeking volunteers to help people going through benefit assessments.


ICANN (Independent Community Advocacy Network North) trains volunteers to become Advocates as part of a Big Lottery-funded project.

Advocates support people undergoing assessments for Personal Independence Payment, Employment Support Allowance and Universal Credit.

The role can include meeting people before their assessment, helping them understand the process, preparing them for the appointment and helping to get their voice heard during the assessment.

Play the video below to see volunteers talking about what has inspired them to join ICANN.

Julie Hutton and Lorraine MacRae are Volunteer Coordinators and Advocates at ICAAN. Julie said, “We strive to recruit, train and retain volunteers across Lancashire. Our volunteers make a huge difference by helping people who find it difficult to speak up for themselves.

“Training covers advocacy awareness, basic advocacy skills, equality and diversity, ICANN policies and procedures, and the ethical dilemmas you may come across as an Advocate.

“We have a range of flexible volunteering roles available, all with ongoing support and development opportunities.”

To find out more, visit the ICAAN website, Facebook or Twitter. You can get in touch with Julie and Lorraine on 01772 900253 or

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