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How Dan Kerr customers can still get their wedding dresses

Posted on - 19th April, 2017 - 1:38pm | Author - | Posted in - Business, News, Preston City Centre
Activity at Dan Kerr on Lancaster Road today (April 18). Credit: Katy Darby

Customers left without a wedding dress due to the closure of a Preston and Lancashire wedding store have been given a glimmer of hope.

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Robson Kay, who have been instructed to deal with the winding up of Dan Kerr, has taken the step of explaining how brides with their wedding dresses ordered can access them.

Director Jonathan Kay says the dresses have been shipped to their premises in South Manchester and they are compiling a list of what’s there and what is owing.

He said: “Those who have paid in full and those who still owe money will be dealt with at the same time. We will try to prioritise those whose wedding is soonest

“It will only take a day or two until collections can start, but we must have a reliable list before we start discussing specifics with any customers. At the moment we are inundated with phone calls asking questions we cannot answer as we have not yet compiled the list.

“Our firm are only instructed to deal with physical assets, i.e. stock which was at the shops. Those who have paid in advance to hire clothing, for alterations, for repairs, for dresses which were not ordered, for dresses which were ordered but haven’t arrived, paid for tiaras which haven’t arrived, etc will become creditors and will have to make a financial claim to the administrators in due course

“We would reiterate that our priority is matching up physical dresses (and other clothing) with customers, but in order to do that, we need just a little time to compile an accurate list of what we uplifted, who it belongs to and what monies (if any) are owing.”

Read more: Wrestling boss starts crowdfunder to replace wedding dress

What you need to do if affected

You need to email enquiries@robsonkay.co.uk with your name, contact details, date of wedding and whether you ordered at Blackpool or Preston.

Those who have dresses will then be contacted and you’ll need to drive to Manchester to collect them.

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